Other Riveting Info
Making a Booking
Please make up your mind before booking. In order to make a booking with us, we require full payment. We both commit at this point.
Cancelling an Experience
If you are unable to participate in the activity you have booked, you have the option to find someone to take your place. If your place is not filled, a refund will not be offered.
Bookings of 4 or more people are specially priced with a specified maximum number of participants. The price may not be adjusted or refunds given if numbers reduce or individuals cancel who are part of a group booking.
Skills Development & Special Events
The booked activity is for the sole use of the participant/s booked. Regrettable, we are unable to refund cancellations. Courses with flexible dates, such as Discover Sea Kayaking and Adults Paddlesport, must be used within a three month period from the booked start date.
Our gift certificates are valid for 12 months from purchase date. Scheduled experiences increase during the peak summer period when demand is high. You may redeem your gift certificate against any scheduled experience with places available.
Our largest Buoyancy Aid comfortably adjusts to 48 inches (122cm) around the middle.