Our team work with consideration for the local environment, fauna and flora, which are wild. We require a flexible attitude and understanding to our decision making.
Observing wildlife is a privilege, there are no guarantees.
It may be necessary to change location or route, and in rare circumstances the date of your chosen activity in order to provide an experience suited to yours and your group’s needs.
If external factors, such as sea conditions, mean we are unable to provide a safe, enjoyable experience on the booked date, we will offer an alternative activity or date, or a full refund.
We require all participants to have an attitude and physical ability suited to the activity. Influence of alcohol, drugs or an unsafe attitude will result in cancellation of the your activity without refund.